Meet CampusESP’s
Customer Advisory Board!
The Customer Advisory Board (CAB) is a small group of innovative and passionate customers who are driving CampusESP forward.
By partnering with CampusESP’s Product Team and Executive Team, the CAB ensures that we deliver the features and processes our customers need to thrive in CampusESP and higher ed.
The Customer Advisory Board:
Shapes CampusESP’s strategic direction by discussing market trends and opportunities – and how we can address them
Provides feedback on the product roadmap and new features to ensure CampusESP is making the biggest impact possible
Connects CampusESP more closely to the work our customers do every day
The CAB is designed to represent the diversity of the customers we serve, in institution type, size, region, modules used, and time with CampusESP.
They represent YOU — our customers, present and future.
Customer since
2018
Modules: Family Communication, Parent Giving, SMS
Amy Swank
Senior Director of Parent and Family Engagement and Philanthropy
University of Oregon
Customer since
2021
Modules: Student Enrollment, Family Communication
Billy Ratz
Director, First-Year Experience
& Family Programs
Webster University
Customer since
2024
Modules: 2 Year College, FERPA Management, SMS
Laura Powell
Director of Recruitment
St. Charles Community College
Customer since
2021
Modules: Student Enrollment, Family Communication, SMS
Melody Ferguson
Dean of Admission
Pacific Lutheran University
Customer since
2023
Modules: Family Communication
Nancy Stephens
Parent and Family Communications Manager
University of Kentucky
Customer since
2024
Modules: Student Enrollment, Family Communication, SMS
Sarah Kotlinski
Director of Enrollment Systems and Analytics
Gettysburg College
Customer since
2024
Modules: Family Communication, SMS
Steven Ponce
Director of Parent and Family Communication and Engagement
Santa Clara University
Customer since
2023
Modules: Family Communication
Nicole Banks
Associate Dean of Students
University of Michigan
Customer since
2021
Modules: Student Enrollment and Family Communication
Chris Brundidge
Associate Director of Admissions and Communications
University of Wisconsin - Milwaukee
Customer since
2021
Modules: Student Enrollment and Family Communication
Conner Ellinghuysen
Director of Admissions
Buena Vista University
Customer since
2020
Modules: Family Communication and FERPA Management
Martha Fraire-Cuellar
University Registrar
Texas State University
Customer since
2022
Modules: Family Communication
Katina Henderson-Hawkins
Director of Parent Engagement, Partnerships and Event Sponsorships
Morehouse College
Interested in
joining the crew?
CAB members will serve a 12-month term, with the option to continue after their first term. We aim to welcome new voices while maintaining continuity.
Life of a CAB Member:
Attendance and active participation at a quarterly, virtual, two-hour CAB meeting
About 30 minutes per month of your time testing features, completing feedback surveys, or communicating with our team
Help CampusESP improve processes all across all departments, improve the customer experience, and be a better company
We’re always collecting interest to join the CAB. Please complete this interest form if you’d like to be considered!
Past CAB Members:
