What makes CampusESP different from traditional family newsletters and emails?

Instead of one-size-fits-all newsletters, CampusESP delivers personalized, data-informed communication to each family. Families get a tailored feed, automated newsletters, and reminders based on their student’s profile, milestones, and interests, all in one centralized portal.

What kinds of messages and content can we send to families through CampusESP?

Institutions use CampusESP to send everything from key deadlines and financial reminders to campus news, student support resources, Family Weekend updates, and success stories. Content can be targeted to specific populations such as first-year, first-generation, out-of-state, or specific academic programs.

How does CampusESP use AI to make family communication easier?

CampusESP’s AI tools help staff draft, edit, and translate messages quickly. You can adjust tone, length, and audience, and instantly translate content into multiple languages. AI also powers personalization so families receive more relevant information based on who they are and what they engage with.

How does CampusESP support multilingual and international families?

With built-in translation capabilities, CampusESP allows you to translate messages into multiple languages so more families can access critical information. This helps institutions better serve multilingual, international, and immigrant families who may otherwise struggle to find clear, reliable information.

Can CampusESP help us manage Family Weekend and other family events?

Yes. CampusESP includes event tools that make it easy to promote Family Weekend and other events, manage registrations, handle payments through eCommerce integrations, and check in attendees with scannable QR codes. Families can see event details alongside other campus updates in one place.

How does CampusESP help build community among families?

CampusESP offers moderated discussion boards where families can ask questions, share experiences, and learn from each other in a space your institution oversees. AI-backed moderation helps keep conversations on track and accurate, providing a trusted alternative to unofficial social media groups.

How does CampusESP support first-generation and underrepresented families?

CampusESP lets you create targeted communication plans for first-generation, low-income, and underrepresented families. You can highlight resources, explain processes like financial aid in plain language, and ensure these families receive the proactive support they need to help their students persist.

How does CampusESP respond to families’ increasing expectations for communication?

CampusESP is built around research showing that families expect frequent, transparent updates from their student’s institution. The platform automates newsletters, reminders, and alerts so you can meet expectations for weekly or near-weekly communication without overburdening your staff.

What insights do we get about family engagement from CampusESP?

CampusESP provides analytics on which families are most engaged, what content they read, and how often they interact with your messages. You can see engagement across segments such as class year or special populations and use these insights to adjust your communication strategy and support at-risk students.

How do families describe their experience using CampusESP?

Families often describe CampusESP as a one-stop shop that makes it easier to stay informed and support their student. Survey results show that the vast majority feel the platform helps them better understand deadlines, campus resources, and how to encourage their student through key transitions.

CAMPUSESP FOR STUDENT ORIENTATION

Your complete orientation
operating system.

Drive transition and retention with an
AI-powered student orientation experience.

Drive transition and retention with an AI-powered
student orientation experience.

See how it works

Schools of every size use CampusESP to run orientation their way —
from welcome week, to sessions all summer long.

Built on the same technology trusted by 450+ colleges and 7 million families.

Juggling a patchwork of orientation systems?

It shouldn’t be so complicated.

SIS for reporting

Marketing platform for reminders

CRM for registration

Website for checklists

LMS for virtual learning

Spreadsheet for group assignments

Pen and paper
for check-in

Simplify everything with CampusESP.

One place to manage registration, checklists, learning modules, communication, AI, and reporting.

Modernize event management.

Personalized event forms tailor session dates and details by student type. Event Groups split students into small groups with one click. QR code check-in helps track attendance, while reporting tools measure the results.

Morgan State University doubled orientation registrations and reduced student errors. Read more →

Richard Kearney, New Student Programs Coordinator

Keep students moving forward
from admission to arrival.

Personalized checklists according to student type, college, and more ensure no student tasks fall through the cracks. Flexible learning modules with text, video, and quizzes guide students through important information. Automated email reminders keep students informed in the lead up to orientation.

Jax State boosts first year class registrations by 15% using student checklists. Read more →

Keaton Glass, Director of 1st and 2nd Year Experience

Engage new students on every channel.

Text messages, email, and a portal experience keep new students informed. Automated drip campaigns and AI-powered content help you instantly personalize messages and deepen student connections.

87% of students at the University of Montana actively engaged with CampusESP content. Read more ->

Devin Carpenter, Director of New Student Programs

Support students 24/7.

Student AI Assistants available via portal and SMS offer instant support on nights, weekends, and outside staff hours. Usage reports offer a clear window into student concerns and engagement opportunities.

50% of students interacted with UNCP’s AI Assistant on nights and weekends — giving coverage to a busy team.

Todd Allen, Director of New Student Programs

Explore more features

Fast, reliable integration.

You don’t have time to worry. And you don’t have time to manually move your data around.

Run reports, clear holds, and remove student barriers with seamless two-way integrations.

Real orientation experience.
Real people here to support you.

Our team has been in your shoes polos, on campuses across the country. We wished there was a tool that made orientation easy. So we built it.

Our team of orientation experts help you launch with minimal disruption, on your schedule. Have a question? We’re a phone call away.

More registrations. Less work.
CampusESP really works.

12% increase

in completed orientation reservations on average

15% increase

in class registrations for students using CampusESP

3 hours a week

spent managing CampusESP during peak orientation season

Over 450 colleges love partnering with CampusESP.

Don't take our word for it. Hear it from the pros.

"CampusESP for Student Orientation literally transformed our onboarding and registration. Being mindful of that melt and not losing contact or engagement was actually brilliant."

⸻
Chevaun Whitman
Director of Bear Essentials
Morgan State University

Hear from Chevaun
“Our team has loved having communications for students and families in the same system. It's helped our team be more efficient and created an experience that students and families know they can trust!"

⸻
Portia Watkins, Assistant Dean
Transitions & Transfer Student Success
Michigan State University
“CampusESP has made our registration more efficient, helping students easily sign up and begin engaging with us early. CampusESP has also been an outstanding partner, and consistently strong in customer service.”

⸻
Todd Allen
Director of New Student Programs
University of North Carolina at Pembroke
“CampusESP has brought a transformative experience in how we process reservations. We have seen more complete forms, a more efficient check-in process, and less questions about navigating the platform.”

⸻
Nelson Barahona
Associate Director of New Student Transitions and Family Engagement
Florida Atlantic University
“It was imperative that we could serve our growing enrollment without errors and confusion, but also make sure that the transition actually served our students well. We got both with CampusESP.”

⸻
Richard Kearney
New Student Programs Coordinator
Morgan State University
“Students are responding really well to topics that we know matter most to their success, like course registration. The portal is becoming a recognizable source for important information.”

⸻
Devin Carpenter
Director of New Student Programs
University of Montana

Your complete orientation
operating system.

Schools of every size use CampusESP to run orientation their way —
from welcome week, to sessions all summer long.

Built on the same technology trusted by 450+ colleges and 7 million families.

Juggling a patchwork of orientation systems?

It shouldn’t be so complicated.