What makes CampusESP different from traditional family newsletters and emails?

Instead of one-size-fits-all newsletters, CampusESP delivers personalized, data-informed communication to each family. Families get a tailored feed, automated newsletters, and reminders based on their student’s profile, milestones, and interests, all in one centralized portal.

What kinds of messages and content can we send to families through CampusESP?

Institutions use CampusESP to send everything from key deadlines and financial reminders to campus news, student support resources, Family Weekend updates, and success stories. Content can be targeted to specific populations such as first-year, first-generation, out-of-state, or specific academic programs.

How does CampusESP use AI to make family communication easier?

CampusESP’s AI tools help staff draft, edit, and translate messages quickly. You can adjust tone, length, and audience, and instantly translate content into multiple languages. AI also powers personalization so families receive more relevant information based on who they are and what they engage with.

How does CampusESP support multilingual and international families?

With built-in translation capabilities, CampusESP allows you to translate messages into multiple languages so more families can access critical information. This helps institutions better serve multilingual, international, and immigrant families who may otherwise struggle to find clear, reliable information.

Can CampusESP help us manage Family Weekend and other family events?

Yes. CampusESP includes event tools that make it easy to promote Family Weekend and other events, manage registrations, handle payments through eCommerce integrations, and check in attendees with scannable QR codes. Families can see event details alongside other campus updates in one place.

How does CampusESP help build community among families?

CampusESP offers moderated discussion boards where families can ask questions, share experiences, and learn from each other in a space your institution oversees. AI-backed moderation helps keep conversations on track and accurate, providing a trusted alternative to unofficial social media groups.

How does CampusESP support first-generation and underrepresented families?

CampusESP lets you create targeted communication plans for first-generation, low-income, and underrepresented families. You can highlight resources, explain processes like financial aid in plain language, and ensure these families receive the proactive support they need to help their students persist.

How does CampusESP respond to families’ increasing expectations for communication?

CampusESP is built around research showing that families expect frequent, transparent updates from their student’s institution. The platform automates newsletters, reminders, and alerts so you can meet expectations for weekly or near-weekly communication without overburdening your staff.

What insights do we get about family engagement from CampusESP?

CampusESP provides analytics on which families are most engaged, what content they read, and how often they interact with your messages. You can see engagement across segments such as class year or special populations and use these insights to adjust your communication strategy and support at-risk students.

How do families describe their experience using CampusESP?

Families often describe CampusESP as a one-stop shop that makes it easier to stay informed and support their student. Survey results show that the vast majority feel the platform helps them better understand deadlines, campus resources, and how to encourage their student through key transitions.

CAMPUSESP FOR STUDENT ORIENTATION

Your complete orientation
operating system.

CAMPUSESP FOR STUDENT ORIENTATION

The AI-powered solution to drive transition and retention.

See how it works

Built on the same technology trusted by 450+ colleges and 7 million families.

Juggling a patchwork of orientation systems?

It shouldn’t be so complicated.

SIS for reporting

Marketing platform for reminders

CRM for registration

Website for checklists

LMS for virtual learning

Spreadsheet for group assignments

Pen and paper
for check-in

One place to manage events, checklists, learning modules, communication, and reporting.
Purpose-built to meet today’s student expectations.

CampusESP is the all-in-one student orientation system higher ed was missing.

The family engagement system higher ed was missing.

Streamline events.
No more manual efforts.

Personalized event forms display session availability and cost for each student type. QR code check-in helps admins and orientation leaders easily track attendance and reporting tools measure the results.

Keep students on track
from admission to arrival.

Personalized checklists according to student type, college, and more ensure no student tasks fall through the cracks. Automated email reminders keep students informed in the lead up to orientation.

Prepare students for
a successful transition.

Flexible learning modules with text, video, and quizzes guide students through important information. Easy drag-and-drop content blocks require no IT support!

One message. Every channel.

Keep new students informed across text messages, email, and a web and mobile portal experience. AI tools help you instantly personalize messages and deepen student connections.

Explore more features

More registrations. Faster check-in.
CampusESP really works.

21% increase

in completed orientation reservations on average

6 second check-in

for students with QR codes on average

Get started in 3 weeks

with a team of experts to support you (and your students) even after launch

Real orientation experience.
Real people here to support you.

Our team has been in your shoes polos — doing the hard work in orientation teams across the country. We built CampusESP for Student Orientation because we wish we had a tool like it.

Our team of orientation experts is by your side to help you launch in 3 weeks, see results that move the needle, and keep things running smoothly each term!

Fast, reliable integration.

Orientation can just be one of many steps in a student’s enrollment process. Automated user exports can send data to your CRM/SIS to unlock student’s next steps and make sure registration data lives where you need it to.

Over 450 colleges love partnering with CampusESP.

“Our team has loved having communications for students and families in the same system with CampusESP. It's helped our team be more efficient with content creation and created a more consistent experience that students and families know they can trust!"

⸻
Portia Watkins, Assistant Dean
Transitions & Transfer Student Success
Michigan State University
“CampusESP has made our registration process more efficient and user-friendly, helping students easily sign up and begin engaging with us early in their transition to UNC Pembroke. CampusESP has also been an outstanding partner, responsive, collaborative, and consistently strong in customer service.”

⸻
Todd Allen
Director of New Student Programs
University of North Carolina at Pembroke
“Working with the CampusESP team has been phenomenal. They’re responsive, insightful, intuitive, and they spent time really getting to understand our processes and our students, which has been so important. We need to trust partners with our brand, and CampusESP always makes me confident in our decision to trust them with our brand.”

⸻
Chevaun Whitman
Director of Bear Essentials
Morgan State University
“CampusESP has brought a transformative experience in how we process student orientation reservations. Since partnering with CampusESP, we have seen more complete forms, a more efficient check-in process, and less questions about navigating the platform.”

⸻
Nelson Barahona
Associate Director of New Student Transitions and Family Engagement
Florida Atlantic University
“It was imperative that we had a system that could serve our growing enrollment without errors and confusion, but we also needed a team who would work with us to make sure that the transition actually served our students well. We got both - a great system and a wonderful team of partners - with CampusESP.”

⸻
Richard Kearney
New Student Programs Coordinator
Morgan State University
“Students are responding really well to CampusESP. We're seeing strong engagement with topics that we know matter most to their success, like course registration, and we're hearing from them that 'The Sentinel,' as we call it, is becoming a recognizable source for important information.”

⸻
Devin Carpenter
Director of New Student Programs
University of Montana

Your complete orientation
operating system.

Built on the same technology trusted by 450+ colleges and 7 million families.

Built on the same technology trusted by 450+ colleges and 7 million families.

Juggling a patchwork of orientation systems?

It shouldn’t be so complicated.

CampusESP is the all-in-one student orientation system higher ed was missing.

The family engagement system higher ed was missing.

Streamline events.
No more manual efforts.

Keep students on track
from admission to arrival.

Prepare students for
a successful transition.

One message. Every channel.