Meet CampusESP’s
Customer Advisory Board!
The Customer Advisory Board (CAB) is a small group of innovative and passionate customers who are driving CampusESP forward.
By partnering with CampusESP’s Product Team and Executive Team, the CAB ensures that we deliver the features and processes our customers need to thrive in CampusESP and higher ed.
The Customer Advisory Board:
Shapes CampusESP’s strategic direction by discussing market trends and opportunities – and how we can address them
Provides feedback on the product roadmap and new features to ensure CampusESP is making the biggest impact possible
Connects CampusESP more closely to the work our customers do every day
The CAB is designed to represent the diversity of the customers we serve, in institution type, size, region, modules used, and time with CampusESP.
They represent YOU — our customers, present and future.
Customer since
2023
Modules: Family Communication
Nicole Banks
Associate Dean of Students
University of Michigan
Customer since
2021
Modules: Student Enrollment and Family Communication
Chris Brundidge
Associate Director of Admissions and Communications
University of Wisconsin - Milwaukee
Customer since
2021
Modules: Family Communication and Parent Giving
Fritzie Charné-Merriwether
Associate Vice President for Administration and Chief of Staff
University of Maryland - Baltimore County
Customer since
2017
Modules: Family Communication, FERPA Management, and Parent Giving
Lady Cox
Associate Vice President of Student Affairs
Auburn University
Customer since
2022
Modules: Student Enrollment
Liam Dailey
Senior Associate Director of Admissions
Beloit College
Customer since
2022
Modules: Family Communication and SMS
Heather Deere
Director of Parent & Family Programs
William & Mary
Customer since
2021
Modules: Student Enrollment and Family Communication
Conner Ellinghuysen
Director of Admissions
Buena Vista University
Customer since
2020
Modules: Family Communication and FERPA Management
Martha Fraire-Cuellar
University Registrar
Texas State University
Customer since
2022
Modules: Family Communication
Katina Henderson-Hawkins
Director of Parent Engagement, Partnerships and Event Sponsorships
Morehouse College
Customer since
2022
Modules: Family Communication and Parent Giving
Leena Holt
Director of Parent and Family Programs
University of South Carolina
Customer since
2019
Modules: Student Enrollment, Family Communication, FERPA Management, SMS
Mary Beth Marks
Executive Director Enrollment Marketing and Events
University of the Pacific
Customer since
2022
Modules: Student Enrollment, Family Communication, and FERPA Management
Micheleen Pennington
Senior Community Engagement Coordinator
Northern Arizona University
Interested in
joining the crew?
CAB members will serve either a 12- or 18-month term, with the option to continue after their first term. We aim to welcome new voices while maintaining continuity.
Life of a CAB Member:
Attendance and active participation at a quarterly, virtual, two-hour CAB meeting
About 30 minutes per month of your time testing features, completing feedback surveys, or communicating with our team
Help CampusESP improve processes all across all departments, improve the customer experience, and be a better company
We expect applications to open in Spring 2025. If you’d like us to reach out when applications open, please fill out the form here and we’ll send out the bat signal when it’s time to apply!